Associations - how we reduce your workload

Engage Citizens can reduce the time you spend on performing administrative tasks, such as:

  • Communicating with customers
  • Processing paper applications
  • Sending out receipts, renewal notices or invoices
  • Chasing after cheques for payments
  • Updating your website

Memlink, the association management tool designed by Engage Citizens, was designed specifically for associations like yours, and automates these tasks.  Here are some ways that Memlink can make the job of running your organization a lot easier.

Single database saves time and increase capabilities

If you currently use one application to hold your membership list, another to keep track of event registrations, and a third to send out emails, you know the inefficiencies of getting information back and forth.

Memlink solves that inefficiency by keeping everything together.  Our Events module has full access to your payment records.  The Email Marketing module has full access to your membership lists.  And each module is fully customizable, to allow you to create automated tasks that do exactly what you need them to do, without any day-to-day input from you.

Online registration system eliminates data entry

Memlink's online registration system allows customers to enter their own information directly, when they register for membership or events.  That ensures accuracy, and your staff doesn't have to manually enter information from paper application forms.

Email and fax communications are automated

If your association uses the mail to send out receipts, renewal notices, or invoices (or if you manually send them by email or fax) you'll immediately have all of that time back when you switch to Memlink. 

Memlink allows you to automate communications with your members.  When a member joins, renews, registers for an event, buys something, or otherwise spends money on your site, they will immediately receive a receipt, either by email or fax.  You don't have to do anything.

Sending out personalized newsletters to your mailing list takes about as long as sending out a single email.  You can even set up automatic promotional emails for your events, so your members will be notified of new events a certain number of days before they happen, without you having to lift a finger.

Online payments bring in money with less hassle

You have the choice of accepting cheques, or requiring your customers to pay by credit card online.  Your customers don't get access to resources until they pay, so they are motivated to pay immediately.  You don't have to spend time chasing down Accounts Receivable.

Website changes are quicker, easier, and free

If you have to deal with a web developer to make changes to your website, you know that it can be frustrating, time-consuming and expensive.  Memlink eases your pain by allowing you to make your own changes to your website, using a tool that is similar to Microsoft Word. 

If you currently do your own changes but have to use a complicated web development tool, you know how difficult it can be to figure out what files to change and how to get them up to the server.  Memlink allows you to edit your website directly on your website.  You don't have to install software on your computer.  You don't have to make changes to files locally and then find the files and upload them to the server.  You make changes directly on our servers.  It's much simpler and more intuitive, and the best part is that you can see your changes immediately.